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‎08-02-2020 08:12 PM

HP Recommended
Product: Laserjet Pro MFP M127fw

I have a Laserjet Pro MFP M127fw  printer. Every time I try to copy it says "Calibrating" and goes back to home page on print screen. Also when I try to scan it doesn't scan and says "sending to email" but never scans and doesn't send scan to email. Please help!! I needs this printer for work 😕 Someone I know said it might be the bulb but I don't know what that means.

1 REPLY 1

‎08-03-2020 09:20 AM

HP Recommended

Yes, it's scanner sensor ( can be called a bulb) there is nothing a user can do, the printer needs to be disassembled and scanner replaced.




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