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king2525
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Line on Print

M281cdw
Microsoft Windows 7 (64-bit)

Hello, 

 

I have lines on Magenta related laser prints. Upon further inspection, I have determined the roller has lines as indicated in the photo. It seems like there something stuck the other side of the roller that is causing the lines. How can I clean the roller to remove the lines? 

 

Roller line.PNG

 

Thank you,

Elvis

4 REPLIES 4
Level 11
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Line on Print

Likely a failed cleaning or doctor blade. Time for a new cartridge. Keep in mind that HP OEM cartridges have warranty until they show as low.

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king2525
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Line on Print

Thank you. What can cause a failed cleaning or doctor blade?

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Line on Print

They fail due to foreign material getting stuck under them. Then the roller can get scratched by the same material.

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king2525
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Line on Print

Thank you for the information. 

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