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Locked

‎12-12-2019 03:22 PM

HP Recommended
Product: M125
Operating System: Microsoft Windows 10 (64-bit)

LaserJet Pro MFP M125nw 

 

System remains initializing and have tried several fixed to no avail!

1 REPLY 1

‎12-14-2019 06:21 PM

HP Recommended

@DanJmaeff

 

Welcome to HP support community.

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware

Click here for the steps.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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