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Posts: 1
Member Since: ‎07-17-2017
Message 1 of 1 (136 Views)

M477fdn stuck initializing

Product Name: Color Laserjet Pro MFP M477fdn
Operating System: Microsoft Windows 10 (64-bit)

My M477fdn Printer is stuck in the Intializing Screen.  The computer does not recogize the printer with USB.  I can not access any screens, the 3 buttons do not work.  I have noticed in other posts that directions were sent by PM, can you please send those to me.  

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