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HP Recommended
HP Color Laser Jet Pro MFP M477fnw
Microsoft Windows 10 (64-bit)

I had set the envelope option to a custom size to print a label and now it wont accept my option changes back.  I am trying to set the envelope size back to Size 10 and have it auto select manual feed so it would accept envelopes from the front tray.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Are you trying to change settings with media already in the tray or empty? Put the media in and then change the settings.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 REPLIES 2
HP Recommended

Are you trying to change settings with media already in the tray or empty? Put the media in and then change the settings.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Thanks for your response.  After I posted my issue I did put an envelope into tray 1 prior to printing and it did work correctly.  I will take your advice and put envelope in and then try to change the options.  I consider this issue solved!  Thanks!

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