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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- Re: M477fnw wont change envelope option back to Size 10 & wo...
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03-26-2020 01:05 PM
I had set the envelope option to a custom size to print a label and now it wont accept my option changes back. I am trying to set the envelope size back to Size 10 and have it auto select manual feed so it would accept envelopes from the front tray.
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Accepted Solutions
03-26-2020 02:17 PM
Are you trying to change settings with media already in the tray or empty? Put the media in and then change the settings.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
03-26-2020 02:17 PM
Are you trying to change settings with media already in the tray or empty? Put the media in and then change the settings.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
03-26-2020 02:23 PM
Thanks for your response. After I posted my issue I did put an envelope into tray 1 prior to printing and it did work correctly. I will take your advice and put envelope in and then try to change the options. I consider this issue solved! Thanks!
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