01-03-2018 04:21 PM
I upgraded my iMAC to High Sierra 10.13.1
Now I cannot print to my printer, which is a Color Laser Jet Enterprise M553
I get the error "Encryption credentials have expired"
I've tried reinstalling the drivers, which has not helped. I still get the same error.
All help welcome.
01-21-2018 07:49 PM
i have the same problem-- i am using high sierra and my hp color laser jet says "encryption credentials have expired"
What can be done?
Should I jump off a bridge? Or is there hope?
03-04-2018 05:02 PM
I have a fix, but I don't know if it is permanent, or even if it was a good idea. HP should comment on this, but here it is.
I went to my M533 and in the menu screen navigated to " Administration–Network – Ethernet – Security–Reset Security–Yes". It seems to be working now.