• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
Lenovo Yoga
Microsoft Windows 10 (64-bit)

I have M607 printer.  Collate is on by default.  I would like to make it off.  In preference, it is in gray and I cannot click it off.  How can I make it off?

1 REPLY 1
HP Recommended

You need to temporarily change the copy count to 2 in order to turn be able to click the checkbox and then change back to 1 copy. It is greyed out when the copy count is 1 because you cannot collate a single copy. Seems odd, but there is your solution.

 

collated.jpg

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.