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Fabio12
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MF277DW inizializzazione

Buon giorno la mia stampante rimane su inizializzazione.

Ho effettuato tutte le procedure che ho letto ma senza soluzione

 

Cosa posso fare?

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MF277DW inizializzazione

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Fabio12
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MF277DW inizializzazione

Good morning my M277 MFP printer locks up and the initialization message appears on the display.
I have carried out all the procedures that I have read but without solution
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MF277DW inizializzazione

@Fabio12

 

Welcome to HP support community.

 

Is the printer connected directly to the wall outlet?

Meanwhile:

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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Fabio12
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MF277DW inizializzazione

I tried to connect the printer with USB to the PC windows and tried to recharge the firmware, but it doesn't work.

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MF277DW inizializzazione

@Fabio12

 

This seems to be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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