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Locked

‎10-04-2019 09:06 AM

HP Recommended
Operating System: Microsoft Windows 7 (32-bit)

I have performed all published reset procedures to clear this "stuck" fax that has rendered the unit inoperable. Can anyone share the secret factory reset procedure?

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-07-2019 03:58 AM

HP Recommended

Hi @JC114

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to perform an NVRAM reset. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

1 REPLY 1

‎10-07-2019 03:58 AM

HP Recommended

Hi @JC114

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to perform an NVRAM reset. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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