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DavePanetta
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MFP M277dw connected wirelessly print fail - printDR will print internal test page but not test page

HP Pavilion
Microsoft Windows 10 (64-bit)

At some point - an update I think, printing has become a problem. I can not print anything  from my computer.

 

The printer is online and the printer WIFI diag says it is ok, the printer prints a test page ok.

From the computer the print DR finds the printer - WIFI remember - the test page will not print, it tells me to try an internal test page from the print DR - that does print. I have powered cycled the printer with no change.

I have had this problem on and off for a while. I have uninstalled the print software and re-installed it - rebooting after uninstall and after re-installing but it does not always work - after several tries I usually can get it to work, but the next day not.

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DavePanetta
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HP Recommended

MFP M277dw connected wirelessly print fail - printDR will print internal test page but not test page

OK - UPDATE - I downloaded the newest Easystart which was different than the previous one and ran it - uninstall, reboot, install new SW - It finds the printer on WIFI to do the install, but the configure fails at the end saying it can not find the printer. The printer is still online-- tried power cycling the printer and re-trying the print test but it still fails!

 

OH, and I turned the McAfee Firewall off for this test !

Windows Defender looks like it is off!

 

Where do I  look next!

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