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‎06-28-2020 09:25 AM

HP Recommended

HP Color Laser Jet MFP M281 printer error saying it is out of memory (error code 20000?) but it worked fine earlier today

1 REPLY 1

‎07-02-2020 03:21 AM

HP Recommended

@clayambs, Welcome to the HP Support Community!

 

Description of 20.xx (memory failure) error can be found here.

 

Let us try these steps to resolve this issue:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

For more info on resolving this issue, refer to this document.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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