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HP Recommended
HP LASERJET PRO MFP M125A

Hi,

 

I put my hp laserjet pro mfp m125a, it doesnt do anything at all; nor warming up, copy or print... its only blinking ready, warning light and on the small screen withing the keypad displays HP..

 

please help me how to solve this...

 

regards,

[Personal Information Removed]

3 REPLIES 3
HP Recommended

@J24ARUSHA

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that your HP LaserJet Pro MFP M125a does not print and copy. There is a warning light. Not worry, I'll do my best to help you. 

 

To assist you better, I would like to know the following information:

  • Did any hardware changes or updates happen for the printer (like toner replacement, paper jam, etc.)?

While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

  • Disconnect the power cable from the printer while the printer is still ON.
  • Disconnect any other cables if connected the printer.
  • Press and hold the printer’s power button for 15 seconds.
  • The printer should be directly connected to the wall outlet and not to a surge protector.
  • Reconnect the power cable to print and the printer should power ON by itself. If the printer doesn’t power ON then please manually power it ON.

If the issue persists then let us attempt a full reset on the printer. This will restore the printer to its original factory condition. I have sent you a private message with the reset steps.

 

I genuinely hope the issue gets resolved without hassles and the unit works great. Let me know.

 

Cheers! 🙂

 

 

HP Recommended

Hi,

 

I have the same issue with my printer. m125a

 

Regards,

 

HP Recommended

@JediExplorer

 

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking  here To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

 

I work on behalf of HP
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