Menu access is disabled on LaserJet Pro MFP M148dw

[JohnKoe]

Hi there,

I  bought LaserJet Pro MFP M148dw yesterday, and started configuring it today. I set up the https and firewall successfully.

Then I set the administrator password. Now I am logged out from the browser UI and the password I entered, is not accepted in the login (Yes - it is the same I gave when I set it).

How do I do factory reset?

Thanks,

[JohnKoe · Accepted solution]

Found the solution with some googling and trial and error, so I was able to factory reset.

I also noticed what was wrong with password - my password manager created 32 characters, but only 16 are accepted by the management console.

Ps. If someone has similar problems, pm me and I'll share the way to reset.

[zzzyxxx]

same problem for me  .menu access is disabled.

[Rockypatel]

My m148dw says menu is disabled anyone know how to bypass or fix it 

[Betty0610]

@Rockypatel

Welcome to the HP Support Community.

Go to the Setup menu>service menu>Restore defaults.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!