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CarrieJo1 Student
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Missing set up ink cartridges

HP Envy Photo 7855
I also did not receive set up ink cartridges for my HP Envy Photo 7855. Help!    
 
 
 
 
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HP Support Agent
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Message 2 of 2
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Missing set up ink cartridges

@CarrieJo1

 

Welcome to HP support community.

 

If your new printer did not come with SETUP ink cartridges, Return the printer to the retailer.

Or, I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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