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salCP2025 Student
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My Colour printer won't print in black and white

HP Color LaserJet CP 2025
Microsoft Windows 10 (64-bit)

Hello 

I have an old HP Color LaserJet CP 2025 printer that will not print in white and black after the yellow cartridge has run out.  

I have changed the settings to B/W but the screen kept showing the same error message: Replace the yellow cartridge. 

I have updated the software. 

 

Please help me.

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My Colour printer won't print in black and white

You cannot operate this unit without usable cartridges in all slots. There are mechanical, electrical and print quality issues all related to why you cannot.

Find this information helpful? Please click Kudos or tag as solution. I am not an employee of HP but a current field service tech with 20+ years real world experience troubleshooting and fixing HP Imaging hardware.
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