01-08-2020 11:27 AM - last edited on 01-08-2020 11:43 AM by kevin-t
My HP windows 7 desktop keeps losing the connection to my parallel Laserjet . The only solution seems to be to disconnect & reinstall the computer. This works for a short time & then disconnects again. This originally did not happen - some auto software upgrade or something has caused this ti happen. This disconnect seems to happen in a shorter and shorter period of time. Any solutions or recommendations? email [Personal Information Removed]. Thank You
01-08-2020 11:01 PM
Do you have an actual parallel port on your PC or are you using a USB-Parallel adapter. I have found the reliability of that connector type poor and usually advise clients to purchase a Parallel-Network adapter such as an external HP Jet Direct or models from Startech or TP-Link.
If USB check the USB settings in device manager and make sure that Windows cannot turn the power off to that port.