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‎10-24-2020 03:17 PM - edited ‎10-24-2020 03:46 PM

HP Recommended
Operating System: macOS 10.15 Catalina

My hp laserJet P2055dn won't print. Yesterday I was able to print but today I can't. I don't change anything. Thank you for your help.

 

FYI, I reset the NVPRAM yesterday (cmd+alt+P+R). Probably this is the issue, so the Printer Preferences has been reset, however I don't know what was the previous setting. 

 

Is that setting is the same for all MAC OS X users?

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-24-2020 04:33 PM - last edited on ‎04-14-2022 08:15 AM by Retired

HP Recommended

The solution is to download (and install) this package which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...

You can check updates here: HP Customer Support - Software and Driver Downloads 

 

If the link comes up blank, try right clicking and saving it. If you install this package and still have trouble, try uninstalling your printer and reinstalling.

Easy Admin did nothing. Easy Startup did nothing. 5.1 drivers did nothing. This worked for me!

 

If this solved your issue, please thumbs up and mark as solved!

View solution in original post

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2 REPLIES 2

‎10-24-2020 04:33 PM - last edited on ‎04-14-2022 08:15 AM by Retired

HP Recommended

The solution is to download (and install) this package which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...

You can check updates here: HP Customer Support - Software and Driver Downloads 

 

If the link comes up blank, try right clicking and saving it. If you install this package and still have trouble, try uninstalling your printer and reinstalling.

Easy Admin did nothing. Easy Startup did nothing. 5.1 drivers did nothing. This worked for me!

 

If this solved your issue, please thumbs up and mark as solved!

Was this reply helpful? Yes No

‎10-26-2020 09:00 AM

HP Recommended

I installed the package and I also uninstalling and reinstalling my printer. Everything works fine. Thank you

Was this reply helpful? Yes No
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