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Message 1 of 2
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My printer all of a sudden stopped printing black even though the black cartridge is full

HP Recommended
HP printsmart 6525

It was printing perfectly fine this morning, then all of a sudden there's no  black print.  I aligned the cartridges; but in a new HP black ink cartridge and nothing

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @BAJG245

 

Welcome to the HP Support Community. I'd be happy to help you with the "Black Not Printing" issue.

 

Please try these steps - Black Not Printing

 

If the issue still persists, I'd suggest you Contact HP in your region regarding this. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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