My printer is NOT printing ANYTHING at all, new ink.

[Agostojaky954]

My printer stopped printing even with the new INK installed And still nothing yet. help somebody anybody help!

[TEJ1602]

@Agostojaky954, Welcome to HP Support Community!

Follow the steps below to isolate and resolve the issue-

Clean the printhead

The printhead could be clogged, and you might need to clean the printhead several times to restore print quality. Use an automated tool from the printer control panel to clean the printhead.

1. From the printer control panel, open the Setup menu.

2. Open the Printer Maintenance menu.

3. If necessary, open the Tools menu, and then touch Clean Printhead.

   A test page prints.

   

4. Examine the test page.

   • If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. If necessary, repeat these steps for the third cleaning cycle.

     note:

     If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform all three levels of cleaning again.

   • If the print quality is acceptable, touch Done.

Try to print.

If you still have issues, follow the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues to isolate the issue further.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!