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‎12-02-2019 06:05 PM

HP Recommended
Product: Laserjet pro 200 folor
Operating System: Microsoft Windows 7 (64-bit)

Need to factory reset as we have change aps and need to change  printer wifi but it is asking for a password.

1 REPLY 1

‎12-05-2019 03:30 AM

HP Recommended

Hi @HeathLamb

 

Welcome to the HP Support Community. I'd be happy to assist you with the printer reset. 

 

Let's try these steps to restore the printer settings to defaults - 

 

1) On the product control panel, touch the Setup button.
2) Scroll to and touch the Service menu.
3) Scroll to and touch the Restore Defaults button, and then touch the OK button.

 

If the issue still persists, I have sent you a private message with the steps to perform an advanced reset. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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