Need to factory reset my HP LaserJet Pro M102w

[anzlwclo]

Hi could you send me the instructions as well please.

[Riddle_Decipher]

@anzlwclo Greetings from the HP Community!

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

As the steps to reset the printer is specific to the printer, I'll need to know exactly which printer you have.

Keep me posted.

[Raymond_nl]

Hi, could you send me the reset procedure for the MFP M148FDW?

Tnx.

[Riddle_Decipher]

@Raymond_nl Greetings from the HP Community!

I'm afraid this printer does not have a reset procedure available, I suggest you talk to HP support and discuss your options, follow the below steps to get started:

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

[MOAARPTAXGUY]

I need to perform perform a super NVRAM. Can you message me with details?

Thanks,

Steve

[Riddle_Decipher]

@MOAARPTAXGUY If its available for the printer model you have, you bet I can, here's what I'll need, help me help you:

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

P.S: Welcome to HP Community 😉

Keep us posted.

[MOAARPTAXGUY]

Model is LaserJet Pro M102w

[edit]

[Riddle_Decipher]

@MOAARPTAXGUY I suggest you check my private message for steps on performing a full reset, the instructions are designed for your specific printer and if anyone with a different model would try the steps, it may render the printer unstable, hence a private message would be the safest way of sharing this information: 

Click here to know how the private message function works. 

Stand by for updates!

And have a good day.

(P.S: If anyone wants these instructions for their specific printers, please create a public post and tag me, I'll be happy to help).

[JohnMDCL84]

Hi, I have same problem, can you send me instructions please? My printer is not detected is Windows, cant finish install proces. Thank you.

[Riddle_Decipher]

@JohnMDCL84 I would love to help, however, I need to know which product you've got:

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

Keep me posted