01-22-2020 09:09 AM
this is what I was told. It did not fix my issue
To reset, with the power on, press and hold the Cancel/Resume button for 50 seconds. Time it because you don't want to hold it down for 60 seconds. It will flash around 20 seconds, but hold until you reach 50 seconds, and it will flash again and print out a page showing the network settings have been reset. Hope this helps.