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‎04-03-2020 01:35 PM

HP Recommended
Product: LaserJet Pro M102w
Operating System: Microsoft Windows 10 (64-bit)

I have a HP LaserJet Pro M102w. I was messing around with setting and messed something up. Now the printer won't connect to WIFI. I already tried doing factory reset be following the manual but id didn't work. I can't reach printer webpage even when connected via USB.

 

I would like to do a factory reset.

 

Can you please send me instructions for NVRAM reset?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-07-2020 11:48 AM

HP Recommended

Hi @dr4t3x

 

Welcome to the HP Support Community. I'd be happy to assist you with the  "how to restore to factory defaults".

 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

View solution in original post

1 REPLY 1

‎04-07-2020 11:48 AM

HP Recommended

Hi @dr4t3x

 

Welcome to the HP Support Community. I'd be happy to assist you with the  "how to restore to factory defaults".

 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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