cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 8
1,741
Flag Post

Solved!

Need to reset password on LaserJet Pro MFP M127fn

HP Recommended
HP LaserJet Pro MFP M127fn
Microsoft Windows 7 (64-bit)

Hey.

I've just bought a HP LaserJet Pro MFP M127fn printer to use at home. I cannot remember the password and need to change some of the network settings.

 

How can I reset or change the admin password on my printer?

 

Regards

Hasan Jaffery

7 REPLIES 7
Highlighted
HP Support Agent
HP Support Agent
9,855 9,844 922 1,558
Message 2 of 8
Flag Post
HP Recommended

Hello, @HasanJaffery – Hope you are well 🙂


Thank you for engaging in HP Support Forums. I am glad to be of your assistance!

 

I understand your printer is asking for an administrator password. I am sending you a private message to perform the reset on your printer. Please click on the mailbox icon at the top-right corner to access your inbox.


Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Highlighted
New member
1 1 0 0
Message 3 of 8
Flag Post
HP Recommended
I need to reset my printer as well. Is there a way I can manage all of my HP printers for Google Cloud print as well?
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
12,360 12,338 1,166 2,453
Message 4 of 8
Flag Post
HP Recommended

Hi @Modernpromos,

 

 

Thanks for reaching out. I read the post regarding assistance resetting the printer and managing google cloud print for all your printer.  I will be delighted to assist you here. Superb research and spectacular analysis of the issue before postingKudos to you for a job well done. 🙂

 

For better clarity and to assist you better I would require more information regarding this

  • Did you try to contact Hp phone support in this regard?
  • Did you try a factory reset on the printer?
  • is the printer the same model as the original post which is LaserJet Pro MFP M127fn?

For now please try these steps:

If the printer is the same model then please use the service guide link: http://hp.care/2tZaMON  to restore the printer to factory defaults, Please visit page# 75 on how to do it.

 

For managing cloud services:

Please check if the printers are compatible with cloud services from this link: http://hp.care/2xSFvvh

 

Then please follow all the relevant steps and instructions in this link: http://hp.care/2xSnKfN  to configure and use cloud services.

 

For further assistance please contact Hp phone support

 

 

HP Technical Support can be reached by clicking on the following link: http://hp.care/2r9wSvP

  • Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.
  • Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.
  • Once completed click the 'Show Options' icon on the bottom right.
  • Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.

They will be happy to assist you immediately. If the unit is under warranty repair services is taken care of by the manufacturer’s warranty

 

They will be happy to assist you immediately. If the unit is under warranty repair services is taken care of by the manufacturer’s warranty

 

Hope this helps. Let me know how it goes.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.

 

Take care and have a blessed week ahead. 🙂

Cheers!

DavidSMP
I am an HP Employee

0 Kudos
Highlighted
New member
4 3 0 0
Message 5 of 8
Flag Post
HP Recommended

Hi, I have MFP M132FW and I changed my internet connection. Now I want to update the wireless settings but when I am trying to get into setup, it prompts for System Password which I have forgotten. 

Please help me how I can reset it ? Any help is much appreciated.

Thanks

0 Kudos
Highlighted
New member
4 3 0 0
Message 6 of 8
Flag Post
HP Recommended

Hi Hassan, 

I checked my private mailbox but there's no private message for solution to my problem. Can you please re-check and re-send ?

Thanks in advance

0 Kudos
Highlighted
New member
2 1 0 0
Message 7 of 8
Flag Post
HP Recommended

I too need the secret reset instructions, unit stuck at fax printing page 1, all posted cures have failed

 

thank you

0 Kudos
Highlighted
Retired
Retired
1,239 1,239 64 111
Message 8 of 8
Flag Post
HP Recommended

Hello @JC114

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

I work on behalf of HP
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation