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Level 2
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Solved!

New HDD in Laserjet Enterprise MPF M577

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mpf m577
Microsoft Windows 10 (64-bit)

Hello!

I had problems with my printer, dont remember exact error code, but 99.00 something. 

I downloaded latest firmvare and unzipped to usb flash drive. Replaced HDD 500gb from a laptop (ntfs formatted)

 

When i boot up now, i just get 99.09.62 Unknown disk.

 

When i go to administrator and format disk, after a couple of minutes it just shows Disk partition clean error. 

 

Disk diagnose shows ok. Any tips for letting me flash new firmware to HDD ? 

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Level 12
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Message 2 of 20
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From preboot menu Administration -> Manage disk -> Secure/Erase and then load firmware from USB Thumbdrive




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Message 3 of 20
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i do not have secure/erase in manage disk, do you mean manage disk - boot device, then erase disk ? 

 

 

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I am now testing secure erase from boot device menu, how long should this take? 

 

IMG_5068[3728].JPG

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Secure/Erase takes some time to complete, just leave it.




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Message 6 of 20
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Ok, thanks, i will wait......

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Level 12
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Message 7 of 20
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Depending on drive size up to 20 hours. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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Message 8 of 20
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Hmm Okay, it is 500gb disk, hope it is worth waiting for 🙂

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Message 9 of 20
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Now it suddenly got back to the boot option meny, i did as you sait, but Shows only Downloading checking parition transferring 0% for several minutes now. Do i need to format disk after Erase ?

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Message 10 of 20
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Try going to administrator>manage disk>boot device> erase / unlock and thne try to download the firmware.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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