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‎04-07-2020 09:40 PM

HP Recommended
Product: Hp Laser jet Pro MFP M227 printer cartridge 32A
Operating System: Microsoft Windows 10 (64-bit)

I just installed a brand new printer cartridge and it prints with vertical black lines on the pages. I took it out and re-installed it.same thing. Anyone know what is causing this?

Thanks,

1 REPLY 1

‎04-08-2020 03:53 AM - edited ‎04-08-2020 03:54 AM

HP Recommended

How  it looks like before you replace the new one it looks like exactly the same way same place?

If it is then you may have a broken fuser.

If it's not then you have a bad toner cartridge though it's new. You can take it out from the printer and check the drum (under a flip-able cover) if you can see a round of toner on the drum then it is. Just replace it or return it back and ask for a good new one.

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