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Locked

‎03-27-2020 05:37 PM

HP Recommended

HP laser jet pro MFP M29w

have new modem cannot connect 

1 person had the same question
3 REPLIES 3

‎03-28-2020 10:21 AM

HP Recommended

@TALK1

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Have you tried connecting other devices to your new Modem?
  • Are you getting any error code or message while connecting to your New Modem?
  • What is the operating system?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

‎03-30-2020 10:59 AM

HP Recommended

Thanks for your offer of assistance. I was able to connect. Just FYI - everything else was connected, no error message. I read that HPprinters don’t connect to 5g so I changed to 2 g and was able to connect.

‎03-31-2020 10:38 AM

HP Recommended

@TALK1

Thank you for posting back. 

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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