cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 3
54 44 0 1
Message 1 of 2
126
Flag Post
HP Recommended

Office 365 documents not printing on LaserJet.

LaserJet 4000 unable to print Word or Excel (Office 365) documents on Windows 10 Pro installed on HP Elitebook.

 

Anybody had problems printing Office 365 stuff on their LaserJets?

 

Thanks for any tips.

Michael,
St. Catharines, ON, CANADA
1 REPLY 1
Highlighted
Level 11
Level 11
3,622 3,593 226 577
Message 2 of 2
71
Flag Post
HP Recommended

Office 365 documents not printing on LaserJet.

We need more context to assist you with this problem.

 

Please confirm at a minimum:

- Error messages on the printer or PC

- Steps you have tried so far

- Network or USB printer connection

- Can you print from anything other than MS Office apps

 

The easy first steps are always to reboot everything in the system.  The next easy steps are to reinstall the printer software with the latest updates from HPs support website for your OS and printer model.  


Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation