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Gaye1963 Honor Student
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OfficeJet 250 mobile won't shut down

OfficeJet 250 mobile
macOS 10.12 Sierra

My printer won't shut down. It's been saying shutting down for 24 hours now and looks to my Mac as if it's offline.

 

How do I get it to shut down?  Is there a hard stop?

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OfficeJet 250 mobile won't shut down

Hi,

Ensure it is unplugged from the power and remove the bottom battery, then put the battery back, plug the power and turn it back on.

 

Shlomi

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Gaye1963 Honor Student
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OfficeJet 250 mobile won't shut down

Thanks that's worked.  Hopefully it's not going to be something I have to do each time I want to use it.

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