04-19-2018 03:23 AM
I'm trying to update one of our printers to the newest version found on the HP support site for this model of printer.
When I run the update program the option to select the printer is greyed out.
I've found on different forum posts that it could be too big of a jump from the current version: CN1409BR to the newest: CN1640AR.
I haven't been able to find a older firmware revision, is there anyway to download one?