02-07-2020 01:29 PM
This issue occurs when the print job requests paper of a size or type that is not loaded in the printer. Make sure that the paper type is set on the control panel to match your media, i.e.: plain letter and that this is the type of paper the print job is requesting. I have seen drivers that are defaulted to eco paper or heavier weights and this will cause the printer to stop and ask you to load paper.