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Switact
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Message 1 of 2
559

P1505 initialisation failure

HP Recommended
Laserjet P1505
Microsoft Windows 10 (64-bit)

HP Laserjet P1505 USB printer.

 

I replaced an old Vista PC with a new Windows 10 PC. This worked fine until recently.  

 

After the printer has been turned of, and then turned on again, the printer appears fine in windows, print-job's get accepted by the printer (that is, they disappear from the windows print spooler, but nothing get's printed.

 

As a work-around, I connect the printer to the old windows Vista PC, make a print from there, and reconnect it to the windows 10 PC. Then I can print from windows 10. I can even shutdown the windows 10 PC, boot it up again, 

 

but when I shutdown the printer, it seems to lack some initialisation.

 

At the moment, only my Vista PC seems to be able to initialize the printer.

 

Any suggestions?

 

Thomas Roes

1 REPLY 1
A4Apollo
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Message 2 of 2
HP Recommended

Hey there! @Switact, Thanks for stopping by the HP Support Forums!

 

I understand your printer is stuck at initialization error on your printer.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your printer?

 

Please try performing a hard reset on your printer and check if it helps.

 

In some cases, removing the ink cartridges and resetting the printer can clear the error message.


1.Turn on the printer.


2.Wait until the printer is idle and silent before you continue.


3.Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.


4.Remove the ink cartridges from the printer. 


5. With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.


6.Wait at least 60 seconds.


7.Plug the power cord back into the wall outlet.

   note:

HP recommends connecting the printer power cord directly to a wall outlet.


8.Reconnect the power cord to the rear of the printer.


9.Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move. 


10.Wait until the warm-up period finishes and your printer is idle and silent before you proceed.


11.Reinsert the ink cartridges, and then close the ink cartridge access door.


12.If you receive a prompt to print a calibration page, do so. 


13.If you disconnected the USB cable, reconnect it to the rear of the printer.


14.Try to print.

 

If the issue still persists it is a hardware issue with your printer.

 

Please contact HP support for service options.

 

Link to contact HP.

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

I'll keep an eye out for your response.

 

I hope you have a great day!

 

 

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

 

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

A4Apollo
I am an HP Employee

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