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Honor Student
Posts: 2
Member Since: ‎05-08-2013
Message 1 of 5 (7,595 Views)

PCL XL Error on HP LaserJet Color 3600n

We currently have a printer server on a Windows 2008 R2 server and have the LaserJet Color 3600n on it. When users print any pdf with multiple pages it will spit out an error page with the following

 

PCL XL error

           Subsystem: KERNEL

           Error:            IllegalDataValue

           Operator:    VendorUnique

           Position:      810 

 

The Position value will change. We tried to reinstall the driver on the server, added the computer directly via IP address, and also used the Universal PCL and PS drivers.

 

Any help with this issue would greatly be appreciated.

 

Thanks,

 

Peter Kim

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Grad Student
Posts: 238
Member Since: ‎12-11-2009
Message 2 of 5 (7,591 Views)

Re: PCL XL Error on HP LaserJet Color 3600n

 

Hi,

 

What is the OS? Should not come with PostScript driver. Please try and check if installing the host based driver resolves the issue. Here is the link for the driver download page:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=501046&...

 

Although I am an HP employee, I am speaking for myself and not for HP.

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Honor Student
Posts: 2
Member Since: ‎05-08-2013
Message 3 of 5 (7,589 Views)

Re: PCL XL Error on HP LaserJet Color 3600n

The company is currently on  Windows 7 Enterprise x64.

 

That's the driver we have been using. The error started recently so we were trying different solutions by changing out the driver.

Distinguished Professor
Posts: 3,562
Member Since: ‎05-27-2010
Message 4 of 5 (7,585 Views)

Re: PCL XL Error on HP LaserJet Color 3600n

>> ... we were trying different solutions by changing out the driver ...

 

The LaserJet 3600 printer is a host-based device, so it can only be used with the appropriate host-based driver (which, for this printer uses, I think, the proprietary JetReady language, which is a very stripped down variant of PCL XL).

 

As such, it does not understand any of the traditional Page Description Languages (PCL5, PCL XL, PostScript) and won't even understand plain ASCII text (although it may give the impression of doing so until its buffer is full, after a page or so).

Student
Posts: 1
Member Since: ‎04-10-2017
Message 5 of 5 (3,311 Views)

Re: PCL XL Error on HP LaserJet Color 3600n

IMHO all the answers above don't help. I own this printer since 2007 or 2008, never had a problem. Then since 4 about 4 weeks I have exactly the same problem with pdf-docs, though not all of them.

I don't believe in "only docs with multiple pages", though I'll test that again, because it would be a workaround.

BTW I tried multiple conversions of the pdf: msword, jpg, png. Nothing did work, printing of the converted docs got the same error.

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