cancel
Showing results for 
Search instead for 
Did you mean: 
Grad Student
Grad Student
206 195 13 38
Message 1 of 3
124
Flag Post
HP Recommended

Solved!

Pagewide E586

Pagewide E585650
Microsoft Windows 10 (64-bit)

Hello,  OK, so I know the Pagewide E58650 is not a laser, but this forum does not slice of PageWide into a sub-section.

 

So, here is the issue:  We are depoying over 100 units around a Mid-Western state.  The IT guys used a demo unit to set up their settings and quick-sets, then save and restore back through the network to pre-program the units. 

 

The issue is it is taking 45 to 60 minutes for what normally is a 5 minute process.  FW version is 4.7.01, which is the latest for this unit. 

 

Thoughts on why this is turning a 5 minute process into a 60 minute ordeal? 

2 REPLIES 2
Professor
Professor
2,075 1,812 164 319
Message 2 of 3
117
Flag Post
HP Recommended

Solved!

Pagewide E586

All things being equal, network backup/restore is always going to be slower than a direct USB, not sure how they setup the demo unit. May just be a newtwork traffic issue. Are you performing this directly through the embedded web server or are you using Web JetAdmin to push out the settings? Web JetAdmin would allow for unsupervised push out of the settings, say overnight when network traffic is lower.

Find this information helpful? Please click Kudos or tag as solution. I am not an employee of HP but a current field service tech with 20+ years real world experience troubleshooting and fixing HP Imaging hardware.
Grad Student
Grad Student
206 195 13 38
Message 3 of 3
110
Flag Post
HP Recommended

Solved!

Pagewide E586

That is what I suggested.  That it is a slowdown caused by the network. They are just using remote access, not WebJetAdmin.  These guys are the normal picky IT types that always want to blame the machine, not their network. 

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation