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- HP Community
- Printers
- LaserJet Printing
- Pin Number Printing / Printer Logs

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02-06-2019 04:56 AM
Hello, I am trying to makle srue we log how many print jobs are printed but when you force people to send a protected job (pin) to make sure jobs cant just print you can edit the number of copies at the printer. Can this be disabled as the pritner syslog does not record that more copies of the job have been printed? Thanks
02-06-2019 12:02 PM
No. Atleast not from what I can tell.
PIN printing is a security feature. Id assume HP does not allow us to configure the copying feature from Device Storage because from a security or auditing standpoint one copy of a printjob is just as much of a violation as 100. After a single job is printed and handed to the wrong hands there is nothign stopping the malicious user from copying the job a million times. Or take a photo of the job and email it to anyone just as easily. The job is already compremised if someone knows the PIN to retrieve it. Might as well let folks copy from the printer if thats what they want to do.
However, if the goal is to verify how many copies of a job are printed there may be hope in the Job Log from the Embedded Web Server. When I select a random job in the job log I can scroll down to the bottom and click the button for View Details. One of the details is the number of copies.
This is the output of my recent test to PIN print a random job 3 times:
If the copy information is posted somewhere on the EWS then it can be automated to make this task more convenient too. You can use prepackaged tools like WebJet Admin to retrieve printer job usage statistics, a 3rd party print auditing system or script something yourself.
Let me know if this is what you are asking about or not.
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