01-16-2020 08:36 PM
I keep getting an error message to load paper in tray 1. My printer is full of paper, there are no jams. I am printing in legal size out of tray 2. When I started the print job, it printed just fine, but it only printer 30 pages out of 157. It just stopped printing. When I went to start the printing job again, it started giving me the error message. I have no idea what to do and I need these docs asap!
01-16-2020 11:05 PM
In order to palliate this incident, please follow the instructions of the HP link Printer does not pick up paper or misfeeds.
If the issue persists, I've sent you a private message. Thank you in advance for not republishing it publicly in the HP support community.
In case of need, do not hesitate to solicit us.
Best regards, 😏
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