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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer HP Laserjet Pro MFP M127 fails to print any document
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10-24-2020 09:58 AM
I get a message under the print job: Stopped - Can't open "/private/var/spool/cups/tmp/003dc(f962c9b.", 1 page
Solved! Go to Solution.
Accepted Solutions
10-24-2020 06:53 PM - edited 10-24-2020 06:58 PM
The solution is to download (and install) this package which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...
It is NOT the same as the driver package, Easy Start, or Easy Admin other people are recommending.
If the link comes up blank, try right clicking and saving it. If you install this package and still have trouble, try uninstalling your printer and reinstalling by going through Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners.
Easy Admin did nothing. Easy Startup did nothing. 5.1 drivers did nothing. This worked for me!
If this solved your issue, please thumbs up and mark as solved!
10-24-2020 06:53 PM - edited 10-24-2020 06:58 PM
The solution is to download (and install) this package which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...
It is NOT the same as the driver package, Easy Start, or Easy Admin other people are recommending.
If the link comes up blank, try right clicking and saving it. If you install this package and still have trouble, try uninstalling your printer and reinstalling by going through Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners.
Easy Admin did nothing. Easy Startup did nothing. 5.1 drivers did nothing. This worked for me!
If this solved your issue, please thumbs up and mark as solved!
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