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HP Recommended

Printer Offline

HP LaserJet Pro Color MFP M 175 NW
Microsoft Windows 10 (64-bit)

First install, no problem. All in One LaserJet can print.  After reboot or cold start, the printer is offline.

If you open the queue (This is a Dutch Windows 10 Home) and click on Printer (See next picture)

In Screenshot - 2-12-2019 , 11_18_55.pngPrinter Offline 

Printer OffLine.png

There is a mark use printer offline.

I removed the mark, printer still not working. After reboot, the printer is online and can print.


Why is the printer going offline ????

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Message 2 of 2
Flag Post
HP Recommended

Printer Offline

If network connected, the connection is failing and when it reconnects Windows does not detect this change in Status. This is usually caused by the type of port being used on the printer driver.  Windows usually defaults to using a WSD port. On your computer, go to control panel, devices and printers,  right click the printer icon and select printer properties from the drop down menu.  Then check the port type and add a new Standard TCP/IP port with the IP address of the printer.

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