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‎12-04-2019 02:12 PM

HP Recommended

Hi! I have an HP Color Laser Jet Pro MFP M281fdw Printer & it has been extremely frustrating. It only prints about 2 out of the 5 jobs I ask it to do & then in order for me to get the missing jobs to print, I usually turn the printer off, turn it back on, clear out the job & try again. Or, I will re-enter the WiFi Password even though it shows the connection is fine. The most frustrating thing about it is on the jobs it doesn't print, it makes the sound like it is going to print & actually says "printing" on the home screen but then very abruptly stops. Someone please help!

1 REPLY 1

‎12-04-2019 05:31 PM

HP Recommended

If you are using Windows 10, make sure the printer is configured with a TCP/IP port for the driver and not a WSD port. Also make sure you are using an actual HP driver and not a Microsoft Class driver.

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