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Student
Posts: 1
Member Since: ‎06-19-2017
Message 1 of 2 (75 Views)

Printer Problem

Product Name: OfficeJet Pro 8600 Premium
Operating System: Microsoft Windows 10 (64-bit)

I just uploaded the most recent update for Microsoft 10 and my printer stopped working when trying to print an email. 

 

 

I CAN NOT print emails in my inbox, nor anything else from FB, MLS, etc.

 

HELP!

 

 

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HP Support Agent
Posts: 5,465
Member Since: ‎10-12-2016
Message 2 of 2 (34 Views)

Re: Printer Problem

Hi @Rberry123,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print from emails from your HP Officejet Pro 8600 Premium e-All-in-One.

 

This issue could occur if the printer is offline.

 

Let's go through a few steps that may help to fix this issue. 

 

And here are a few steps for you in the link: Printer is Offline (Windows)

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23
I am an HP Employee

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