06-19-2017 10:02 AM
I just uploaded the most recent update for Microsoft 10 and my printer stopped working when trying to print an email.
I CAN NOT print emails in my inbox, nor anything else from FB, MLS, etc.
06-20-2017 03:46 PM
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that you are unable to print from emails from your HP Officejet Pro 8600 Premium e-All-in-One.
This issue could occur if the printer is offline.
Let's go through a few steps that may help to fix this issue.
And here are a few steps for you in the link: Printer is Offline (Windows)
Let me know how this works.
You have a good day ahead.
I am an HP Employee
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