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HP Recommended

IMG_20191216_152150.jpg

Anyone know why this smearing keeps happening on my Office Jet Pro 7740. Tried the cleaning and alignment programs but nothing is helping. Do i need a new print head?

Thanks

2 REPLIES 2
HP Recommended

Are you feeding that paper long edge first or short edge first? If long edge first might be something stuck on the bottom of the carriage or the print head.

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HP Recommended

Hi, Thanks for the message. The paper is fed in by the short edge. Dont know if we need a new print head? 🙂

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