02-13-2020 11:46 AM
My printer was connected to my current laptop and phone.
We had our wireless internet updated and a new network setup. The printer is currently set up on the old network and my computer is unable to find the printer wirelessly to make a connection. How can I disconnect my printer from the old wireless network and set up the new one???
02-13-2020 03:22 PM
Welcome to HP Support Forum. Please treat this as new router and use the following instructions to fix:
Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.
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