Post new question
Posts: 1
Member Since: ‎02-24-2011
Message 1 of 2 (1,777 Views)

Printer doesn't print jpeg images

My DeskJet F380 and LaserJet P1102w have suddenly stopped printing jpeg images and insertions (such as text boxes, arrows, circles, squares, etc.) in Word 2007 documents; only the text prints.

0 Kudos
Posts: 62
Member Since: ‎04-19-2010
Message 2 of 2 (1,702 Views)

Re: Printer doesn't print jpeg images

This is weird. do you ever try to use other MS applciation to print jpeg image? If those application works properly, it may not a issue on printer. on another hand, if all jpeg can't be print, I suggest that you can re-install the driver by going to software & driver download.


Hope it helps and good luck.

I am an employee of HP but I only speak for myself and not for the company.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation