Hi Mat19 and any other users having printing problems after updating Windows 10.
I have been trying to troubleshoot and follow all support instruction to no avail. I reinstalled, reset and rebooted my router on top of it and had to delete and reinstalled my printer and followed instructions to install a manufacturer driver and still nothing. I was able to print from my phone and other pc except for my laptop which I do allot of work on. My printer was on, but when I print from my laptop, the printer queue showed an Error and said it was offline. Believe, it took me about four hours to troubleshoot and still nothing worked, until I saw the issue.
My printer was on the right Network but my laptop was on a different or default network from when it was updated to Windows 10. I setup a network so I can connect all my devices to use the same printer. So from the update it reset to a default Network. So my printing problem was solved once I updated the Network Sharing name. I didn't have to buy a new printer after all. I hope this will help some of you. see steps below
Go to Control Panel
Select Network and Internet
Select Network and Sharing Center - you can see the active networks and if its the wrong one you can change it by...
Select Change sharing options for different network profiles
Go through the Private, Guest or Public and All Networks to make sure the right boxes are turned On for each profile.
Save your options at the bottom and I would restart your computer after this and it should solve the printing issues.
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