Printer has disappeared from installed list

[KatzDad]

My M477 was working fine on my Windows 10 system, and two days ago, it just disappeared from the system. We were using it as a networked printer wirelessly for about 6 months with no issues on this machine. The printer disappeared from the list of printers, and when I tried to reinstall it The system keeps telling me there are no drivers for the printer, or alternatively (when using HP Support software) that the printer cannot be found. The printer is working via iPad and another Win10 based system in the house as well as a visiting iPhone. Also, we are able to print off of Samsung phones. I have downloaded the latest drivers, and attempted a new install, but the program is telling me the printer cannot be found, and must be turned on. (It's on..)

[DSwanRChives · Accepted solution]

If it's printing fine from another Windows 10 machine, then it would seem the problem is with your Windows 10 machine, not the printer.

Are you sure your Windows 10 machine hasn't connected itself to your neighbor's wireless network rather than your own?  Or that the firewall settings on your Windows 10 machine haven't changed?

[KatzDad]

That seems like a good possibility, but I have checked for network issues on the PC. and it is connected to my home network. I just shut down my firewall software (which hasn't changed in over a year) and it saw the printer. Very Odd...