• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-22-2017 04:03 PM

HP Recommended
Product: CP2025
Operating System: Microsoft Windows 7 (64-bit)

After updating the firmware and driver I solved my blury color printing and all seemed great. When attempting to print a previously created document on 5.25"W x 7.25"L stationary via the manual tray the text is positioned as if it is expecting the paper to be hard over to the left (not centered as the manual tray enforces.   This is from MS-Word... everything seems to have been told paper size is custom 5.25 x 7.25 and portrait.  My standard #10 envelope prints properly via the manual tray (landscape).

 

To be clear... imagine my first line of text was:

 

The quick brown fox jumped over the lazy dog.

 

If I print to 8.5 x 11... no prob.  Print to 5.25 x 7.25 I would see somthing like

 

"r the lazy dog"  because it started printing in the 3inches or so of paper that isnt there to the left.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.