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Printer output prints on wrong media size

hp m451dn printer
Microsoft Windows 10 (64-bit)

I have spent two days trying to print A7 (5x7) envelopes on my color laserjet.  I have the correct paper size (5x7) installed and selected, but the output is not even close.  I get an error message regarding a conflict, but I don't know how to fix it.  Everything looks fine in the setup and on the screen.

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Printer output prints on wrong media size

Make sure you're setting the media type to Envelope and not paper on both the computer and printer as well as selecting the correct envelope size , feed the envelopes in short-edge first (follow the imprint guide on the tray), preferably using the bypass tray #1. Hope that helps. Otherwise I'll need more info as to what you're doing and the exact errors.

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Printer output prints on wrong media size

My media size was for an A7 envelope, 5.25x7.25, not listed.  Nor is an A9 envelope listed for selection.  These are two of the most common invitation sizes made.  I needed to make a custom setting, which I successfully produced on my screen.  I was unable to produce it elsewhere—it said “untitled”, and I could not rename it.  Thanks for your help.  

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