10-16-2019 10:53 AM - last edited on 10-18-2019 11:16 AM by Cheron-Z
I have a LaserJet Pro M203dw and I am printing warranties with a preprinted border on legal paper. The problem is that it prints slightly slanted. I have checked the measurements of the boarder to confirm that it is not off center. It is perfect. The guides appear to be snug around the paper, but I still have trouble with it being slanted. Are the pickup's not pulling the paper evenly?
I have unplugged the printer and waited before plugging in again and it doesn't help. Any thoughts?
10-19-2019 11:01 AM - edited 10-19-2019 11:03 AM
It could be an issue with the pick up rollers. I suggest you update the printer firmware and check if the issue persists
You can refer to this Link: https://support.hp.com/in-en/document/c02919168
Thank you 😊
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I Am An HP Employee
10-20-2019 04:48 AM
Does the printer print slanted/skewed on any other paper, or just the pre-printed legal paper? Is it only at the top and bottom that the print is slanted, or does it also angle closer to the sides from the top to the bottom?
If it happens only on the pre-printed paper, have you tried feeding paper only one at a time? Have you checked and cleaned the pickup/feed rollers?
If it prints slanted on all the paper you try, only noticeable at the top and bottom of prints, but not along the edges, then it's most likely due to the laser assy. inside the printer is not square with the paper/printer internally. I've had a couple of customers with this problem and I simply went into where the laser unit is mounted inside the printer and adjusted the position of the laser assy. to be aligned straight to the paper/printer.