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‎02-03-2020 11:05 AM

HP Recommended
Product: Envy x360
Operating System: Other

Purchased new HP Envy laptop. Now, Brother printer prints Negatives type copy on both web & word docs

Would like to find setting to switch from Negative.

2 REPLIES 2

‎02-03-2020 11:12 AM

HP Recommended

Hi,

Please consult your printer manufacturer, you would likely need to configure the printer properly on the new computer:

https://support.brother.com/g/b/productsearch.aspx?c=us&lang=en&content=dl

 

Regards,

Shlomi



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‎02-03-2020 10:52 PM

HP Recommended

Make sure you've installed the correct printer driver from the manufacturer of your printer. If it's a Brother printer, download and install the driver from Brother's printer driver website. Installing a driver that isn't for the make and model of printer you have can cause this problem.

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