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‎08-08-2019 02:14 PM

HP Recommended
Product: Laserjet Pro MFP M277dw
Operating System: macOS 10.14 Mojave

My printer, which has worked fine until just now, is stuck on "Initializing"

1 person had the same question
2 REPLIES 2

‎08-10-2019 02:54 AM

HP Recommended

download latest firmware and install it. here is the link

https://support.hp.com/us-en/drivers/selfservice/HP-Color-LaserJet-MFP-M277-series/7089945/model/708...

 

if problem resist then replace formatting board

Please click Kudos or tag as solution. 12 years experience in current field.

‎08-13-2019 04:56 PM

HP Recommended

I appreciate the advice.  I had already updated the firmware to no avail.  The printer is headed to the repair shop.  Thanks.

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